Hong Kong · data · automation · AI
Put data, automation and AI to work — without hiring a tech team.
Heion helps Hong Kong SMEs automate the busywork, make sense of their data, and apply AI that actually saves time — led by 15+ years of e-commerce and data leadership, and proven on real engagements and the products we build ourselves.
- 15+ yrs
- e-commerce & data leadership
- Ship in days
- with AI-assisted build
- Bilingual
- built in & for Hong Kong
What we do
Less busywork, clearer numbers, AI that pays off
Done-for-you, not just advice. We focus on the work that gives Hong Kong SMEs the fastest, clearest return.
Process automation
Kill the repetitive work — reconciliation, order handling, reports, moving data between systems. We connect your tools so the busywork runs itself.
Applied AI
AI that earns its keep: WhatsApp customer support, invoice and document processing (OCR), product copy and translation, assistants over your own documents.
Data & dashboards
Bring scattered data — POS, e-commerce, ads, accounting — into one clear view. Sales, inventory and customer dashboards your team will actually use.
Rapid build (MVP & tools)
Need a custom tool, internal system or MVP? With AI-assisted development we ship usable software in days, not months.
Training & workshops
Want your team to run it themselves? We run practical AI-literacy and automation workshops, grounded in your real workflows.
The shift
From manual and scattered, to automated and clear
The pattern behind every engagement — we move you from the left column to the right.
Reporting
From a luxury-retail engagement: weekly → daily reporting.
Data sources
POS, e-commerce, ads and accounting, unified.
Manual busywork
Reconciliation, lists and reports — automated.
Case studies
Real work, real systems.
Selected engagements — client details kept private. Each one shows a capability we can bring to your business.
These were enterprise engagements. We bring the same approach — right-sized — to Hong Kong SMEs who can't hire a data team.
Luxury fashion retail · Asia · 2 brands, 8 regions
AI-augmented analytics & BI for a luxury fashion retailer
Weekly reports turned daily, and advanced analytics opened up to non-experts — without sensitive data ever leaving the company.
Proves · Applied AI + Data + Automation
Retail · multi-location
Data foundation for a new-market launch
A new market launched with live sales visibility from day one — no waiting on manual reports.
Proves · Data engineering + BI
Finance, FP&A & marketing
Reporting & list automation
Two teams got their time back — the numbers and the campaign lists now build themselves.
Proves · Process automation
Cross-border e-commerce · influencer marketing
KOL management, rebuilt on a CRM
150–200 influencers across the US, Europe and Japan, recruited and tracked from a single CRM.
Proves · Process automation + CRM
Cross-border e-commerce · digital marketing
Marketing attribution & automated ROI
Fixed the broken tracking so every channel's true ROI finally showed up — automatically.
Proves · Data + Attribution + Automation
Start for free
Free automation review
No payment up front — let's first find where your business is losing time. A 20-minute chat, in exchange for a short, plain-language review.
What you get — free
- Your top 3 automation or data opportunities
- A rough estimate of the time or cost each could save
- A difficulty rating and a suggested order to tackle them
A short, readable review — not a sales pitch.
How we work
Start small, prove it, then scale.
Low-risk by design — fixed scope, fixed price. You see results before committing to anything big.
- 01
Free intro call
A short call to understand your workflows and where the time and money go. No charge, no obligation.
- 02
Data & automation audit
A focused review that maps your top 3–5 opportunities — automation, AI and dashboards — ranked by return and effort. You get a clear roadmap.
- 03
Pilot
We build the highest-ROI opportunity first, with a fixed scope and price, so you see a real result fast.
- 04
Scale & support
Roll out further, or keep us on as your on-call data team — new dashboards, automations and improvements as you grow.
Fixed scope, fixed price — start small, and scale only once it's proven.
Our products
We build & run our own software, too.
Not just client work — these are products we designed, built and operate end to end.
Kongmerce
Our B2B commerce platform for Hong Kong, GBA and SEA merchants — multi-tenant storefronts, B2B + B2C in one store, with FPS, COD, bilingual content and AI copy tools native, not bolted on. We designed, built and run it end to end.
CardDevil
LiveA data-driven credit-card comparison platform for Hong Kong, with a personal wallet to track what you hold.
麻雀俠 Heion Mahjong
LiveLocal mahjong scoring for Hong Kong — HK Half-Round (assistant + pro), Hong Kong Mahjong and Pao Ma Zai, with a shared ledger and long-term friend rankings. 100% on-device; no cloud, no login.
Labs
Shipped fast, with AI-assisted development
Smaller builds that show how quickly we can take an idea to a working product.
ReadAloud
A native macOS / iOS app that reads text aloud with a clean, focused listening experience.
Travel Map
A private travel-history visualizer — map where you've been, stored locally on your device.
Mahjong Score (台灣)
A clean scoring PWA for Taiwanese-rules mahjong.
Mahjong Record (廣東)
A match-recording PWA for Cantonese-rules mahjong.
Why work with us
We don't research the problems we solve — we've lived them.
Heion is led by a founder with 15+ years spent turning messy operations into clean data, automation and AI. Most recently as head of Asia data & BI at a Euronext-listed luxury fashion group (HK$10B+ revenue; omnichannel operations across Hong Kong, mainland China, Southeast Asia, Australia and New Zealand).
Earlier, he led marketing and customer data at a Hong Kong–listed cross-border e-commerce group (HK$1B+ revenue, operations across 200+ countries). Fifteen years of process optimization, data analysis and applied AI — the same operator background behind every workflow we build for you.
Your data stays yours
We design every workflow to keep your data under your control — sensitive customer information is never sent to third-party AI providers without your explicit say-so.
- HK$10B+
- Euronext-listed group, Asia data & BI lead
- HK$1B+
- HK-listed e-commerce, marketing & customer data
- 200+
- countries of cross-border operations
Let's talk
Tell us where the time goes.
Describe the manual work, the messy data, or the AI idea you have in mind. We reply to every serious enquiry — usually within a couple of business days.
Or email us directly at [email protected]