Hong Kong SMEs · Systems · Automation · Data
Less manual work, fewer mistakes, clearer numbers.
Heion builds systems Hong Kong SMEs actually use: process automation, reports and data analysis, websites and online shops, and scheduled social posting. We connect the Excel, accounting software and WhatsApp you already use, and quote one fixed price before work starts.
- 15+ yrs
- hands-on data, reporting and automation
- Fixed quote
- scope and price agreed before we start
- talk to us directly
What we do
Start with a ready-made system, or have one built around how you work
We build it, hand it over and look after it — not just advise. Every service shows an indicative price; once the scope is agreed, you get one fixed quote before work starts.
Ready-made
Fixed scope, clear price — you can start straight away.
Heion Works office system
from HK$800 / monthTimesheets and approvals today; customer follow-up and quotes-to-invoices next. One system, adding modules as a small company needs them.
See Heion WorksChapter system
Try one month freeEvery member gets their own traffic-light update each month by email and WhatsApp: where they stand, and what it takes to reach the next light. Member directory included; an event system built to order.
See the chapter systemProSite for tradespeople
HK$1,800 one-offA one-page website for tradespeople and small shops: one-tap call and WhatsApp, an enquiry form and Google set-up. Send us your details and we do the rest, with three months of free changes after launch.
See ProSiteKongmerce online shops
from HK$148 / monthThe online-shop platform we build ourselves: a Chinese and English storefront, FPS and PayMe payments, pickup slots and pre-orders. Now taking early merchants, and we help set up each shop.
See KongmerceProcess automation
Reconciliation, orders, reports and moving data between systems — done by software on rules you agree, without replacing what you use.
Reports & data analysis
POS, online shop, ads and accounting data brought into reports and dashboards that update themselves, so the whole team sees the same numbers.
Websites & online shops
Sites for tradespeople and small shops, company websites and online shops — easy on a phone, found on Google, enquiries straight to WhatsApp.
Social media & marketing
Scheduled Threads posting, campaign reports, and making your website a source Google's AI Overviews cite.
AI training workshops
Owners' and staff versions, taught on your real workflows. Everyone leaves with something that already runs.
Not sure which one you need?
Tell us what takes the most time or goes wrong most often. A free 20-minute chat, and we suggest the one thing most worth doing first.
The shift
From manual and scattered, to automated and clear
The pattern behind every engagement — we move you from the left column to the right.
Reporting
From a retail reporting project: weekly → daily.
Data sources
POS, e-commerce, ads and accounting, unified.
Manual busywork
Reconciliation, lists and reports — automated.
Case studies
Real work, real systems.
Projects our founder led inside retail and e-commerce companies before Heion. Company names and details are kept confidential.
These were done inside larger companies. We bring the same approach — right-sized — to Hong Kong SMEs who cannot hire a data team.
Retail
AI-assisted analytics and reporting for a retailer
Weekly reports turned daily, and deeper analysis opened up to business teams — without sensitive data leaving the company.
Proves · Applied AI + Data + Automation
Retail
Live sales data from opening day
New shops opened with live sales visibility from day one — no waiting on manual reports.
Proves · Data engineering + BI
Retail and e-commerce
Finance reporting and marketing lists, automated
Two teams got their time back — the monthly numbers and the campaign lists now build themselves.
Proves · Process automation
E-commerce
Influencer management moved out of spreadsheets
Recruiting, tracking and renewing influencers, managed from one CRM instead of a spreadsheet.
Proves · Process automation + CRM
E-commerce
Marketing attribution and automatic ROI
Broken tracking fixed, so each channel's real return showed up — and updated itself.
Proves · Data + Attribution + Automation
Start for free
Free automation review
No payment up front — let's first find where your business is losing time. A 20-minute chat, in exchange for a short, plain-language review.
What you get — free
- Your top 3 automation or data opportunities
- A rough estimate of the time or cost each could save
- A difficulty rating and a suggested order to tackle them
A short, readable review — not a sales pitch.
How we work
Start small, prove it, then scale.
Low-risk by design — fixed scope, fixed price. You see results before committing to anything big.
- 01
Free intro call
A short call to understand your workflows and where the time and money go. No charge, no obligation.
- 02
Data & automation audit
A focused review that maps your top 3–5 opportunities — automation, AI and dashboards — ranked by return and effort. You get a clear roadmap.
- 03
Start with one
We build the highest-ROI opportunity first, with a fixed scope and price, so you see a real result fast.
- 04
Scale & support
Roll out further, or keep us on as your on-call data team — new dashboards, automations and improvements as you grow.
Fixed scope, fixed price — start small, and scale only once it's proven.
Why work with us
We don't research the problems we solve — we've lived them.
Heion is led by a founder with 15+ years inside retail and e-commerce companies — leading data and BI teams, replacing manual reporting with automation, and applying AI where the data had to stay private.
That is an operator's background, not an agency's: the problems we fix for you are ones we had to live with, and fix, on the inside first.
Your data stays yours
We design every workflow to keep your data under your control — sensitive customer information is never sent to third-party AI providers without your explicit say-so.
- 15+ yrs
- data, BI and automation in retail and e-commerce
- Own products
- websites, apps and systems we build and run ourselves
- Hands-on
- the founder works on every project
We also build and run our own software — Kongmerce, Heion Mahjong, Chinese Chess, ZhSound and more.
See our productsLet's talk
Tell us where the time goes.
Describe the manual work, the messy data, or the AI idea you have in mind. We reply to every serious enquiry — usually within one business day, and faster on WhatsApp.
WhatsApp +852 5438 2350Or email us directly at [email protected]